Travel Information
Frequently Asked Questions
Yes, infants can be included in eligible bookings. An infant must generally travel with an accompanying adult, and airline rules may apply regarding the number of infants per adult. Our website currently allows a maximum of one infant per adult
Yes. ThaiFlightCentre supports multi-city bookings, allowing you to add more than one flight segment to your itinerary.
For booking enquiries, changes, cancellations, refunds, or other assistance, please email us at thaiflightcentre@gmail.com. Our website also provides online booking and booking-status services.
Yes. We can assist with requests related to your booking, such as flight changes, cancellation and refund requests, airline schedule changes, and other ticket-related enquiries, subject to the airline's applicable rules.
Airline fares and seat availability can change at any time. If the selected fare becomes unavailable before ticket issuance, we may need to offer the next available fare or alternative flight. We will advise you before proceeding whenever additional payment is required.
Baggage allowance depends on the airline, route, cabin class, and fare type. The applicable baggage allowance will be displayed during the booking process or in your ticket information.
Yes. ThaiFlightCentre provides both one-way and round-trip flight options, depending on the route and available schedules
You will need to provide accurate passenger information, including the full name as shown on the travel document, date of birth, nationality, contact details, and passport information where required.
Enter your departure city, destination, travel dates, and number of passengers in the search form. Select your preferred flight, provide the required passenger information, and complete the payment to confirm your booking.
You can search and book available flights from Thai Airways, Bangkok Airways, Thai VietJet, and other airline partners through our website. Available airlines and routes may vary depending on your travel dates and destination.
ThaiFlightCentre is an independent online travel agency providing convenient flight search, booking, ticketing, and travel support services. We help customers find and book flights from Thai Airways, Bangkok Airways, Thai VietJet, and other airline partners.
The difference between each fare is based on their validity and ticket conditions; Fare conditions should be advised while processing booking online.
Yes, you could choose your expected seat while making reservation or request at the check-in counter on your travel date.
Please email to thaiflightcentre@gmail.com for further supports since you can not purchase child ticket via our website without adult accompany.
Please email to thaiflightcentre@gmail.com we stand by 24/7.
For Domestic flights
Identity card, government official identity card with photo or passport must be presented for adults.
Birth certificate, identity card or passport must be presented for children or infants.
For International Flights
Passengers must hold passports with a validity of at least 6 months beyond their intended return date, or valid passports and visas meeting the requirements of the country visited. For visa and passport requirements, contact the Consulate or Embassy of the country you are planning to visit. A return ticket or proof of onward travel need to be presented at check-in.
Self-service check-in kiosks are available at 5 selected airports (Bangkok- Suvarnabhumi, Copenhagen, Frankfurt, London and Narita).
International flights:Check-in counters open daily between 04:30 am – 01:00 am on the following day and each flight will be closed 40 minutes before the scheduled departure time. All gates close 10 minutes before the scheduled departure time.
Domestic flights:Check-in counters open daily between 04:30 am – 10:30 pm and each flight will be closed 30 minutes before the scheduled departure time. All gates close 10 minutes before the scheduled departure time.
Please be aware that during morning and afternoon rush hours, it can often take two hours to reach the airport from a riverside hotel. Plan accordingly.
You can check your booking status directly on our website or email to thaiflightcentre@gmail.com
Please details in the “special request” option while making reservation online or email to thaiflightcentre@gmail.com at least 3 days prior to your departure date.
You will be able to select and pay for a seat on each flight leg of your journey, when your itinerary includes connecting flights or stopover.
All customers are eligible to purchase Preferred Seats, if available.
You will be received your refund amount within 30 business days depending on banking process.
Please email to thaiflightcentre@gmail.com for further supports since you can not purchase child ticket via our website without adult accompany.
Yes, you could choose your expected seat while making reservation or request at the check-in counter on your travel date.
In addition to checked baggage, each passenger is allowed to carry up to 7 kg of hand baggage with a maximum length 56 cm x width 45 cm x depth 25 cm. Passengers are allowed to bring the following items for free:
Handbag/wallet/purse with the maximum length 37.5 cm x width 25 cm x depth 12.5 cm, or the total of three dimensions do not exceed 75 cm with the total weight not exceeding 1.5 kgs.
Notebooks, or personal computers
Walking sticks (crutches)
Infant food
Not allowed to use the equipment/devices/travel gadgets such as personal air purifier/ionizers, seat-recline preventer, knee defender, inflight beds owned by passengers on board
All liquids, aerosols, and gels in carry-on baggage must be carried in containers with a capacity not greater than 100ml.
You can make the payment with the major credit card: Visa, Master Card, JCB or Union Pay.
Please details in the “special request” option while making reservation online or email to thaiflightcentre@gmail.com at least 3 days prior to your departure date.
Please email to thaiflightcentre@gmail.com as soon as a mistake is discovered for our support.
Please email to thaiflightcentre@gmail.com at least 3 days prior to your departure date.
Please see Baggage Information for more details.
Pet in passenger cabin not accepted on TG flights.
Only Dog or Cat to be accepted to some destinations due to regulations of each countries. Not applicable for Aircraft A320 due to the compartment is not designed (from the manufacturer) to accommodate live animal. Not applicable for Aircraft A320 types.
Checked baggage depends on the ticket class and the route. Please visit “Baggage Information” in our website for more information.