Temporarily Cancel Flights

Dear our passenger,

We would like to be announced that due to the ongoing global outbreak of COVID-19, several countries in Europe and Asia has intensely increased preventive measures including screening by local Ministries of Public Health and Civil Aviation Organizations as well as national lockdown. Therefore, THAI has prepared its plans and temporarily suspended its operations on the following flights.

1. Starting on 25 March 2020: Hong Kong, Taipei, Tokyo (Narita and Haneda), Osaka, Nagoya, Seoul, Phnom Penh, Vientiane, Ho Chi Minh, Hanoi, Yangon, Singapore, Jakarta, Denpasar, Kunming, Xiamen, Chengdu, Beijing, Shanghai, Guangzhou, Karachi, Kathmandu, Lahore, Dhaka, Islamabad, and Colombo. For domestic flights to Chiang Mai, Phuket, and Krabi will be transferred and operated by THAI Smile.

2. Starting on 27 March 2020: Brisbane, Sydney, Melbourne, and Perth

3. Starting on 1 April 2020: THAI will cancel most of its flights to Europe which are London, Frankfurt, Paris, Brussels, Copenhagen, Oslo, Moscow and Stockholm

THAI previously suspended flights to Sendai, Sapporo, Fukuoka, Busan, Manila, Kuala Lumpur, Rome, Milan, Vienna, New Delhi, Mumbai, Kolkata, Chennai, Bengaluru, Hyderabad, Muscat, Dubai, and Auckland.

To facilitate customers, THAI allows passengers holding THAI and THAI Smile code-share flights air tickets, issued before 25 March 2020 with the following date of travel, to convert unused tickets to one-year valid travel voucher without fee and surcharges:

- Asian Routes during 25 March – 31 May 2020

- European, Australian and New Zealand Routes during 1 April – 31 May 2020

Passengers may check flight schedules and make changes to itineraries themselves on our website.

FlyThaiAirways team.