About Nok Air

Online Check-in

Passengers can conveniently check in online through the official Nok Air website. Simply enter your booking reference and passenger details to complete the check-in process and receive your electronic boarding pass. Online check-in is generally available 24 hours before departure and closes 45 minutes before the scheduled departure time for most domestic flights. For international flights, the online check-in closing time may vary depending on the airline's policy.

Airport Check-in

Nok Air check-in counters generally open 2 hours before the scheduled departure time and close 45 minutes before departure for domestic flights. For international flights, check-in counters usually close 60 minutes before departure. Passengers are advised to arrive at the airport early to complete check-in, baggage drop, and security screening.

Kiosk Check-in

Nok Air offers self-service kiosk check-in at selected domestic airports, subject to airport availability. Passengers can use the kiosks to print their boarding passes and save time at the airport.

App Check-in

Passengers can also check in using the Nok Air mobile app (available on Android and iOS). The app allows travelers to check in online, access their electronic boarding pass, manage bookings, and receive real-time flight updates. Mobile check-in is generally available 24 hours before departure and closes 45 minutes before the scheduled departure time for most eligible flights.

Baggage

Cabin Baggage

Passengers traveling with Nok Air (DD) are entitled to a complimentary cabin baggage allowance included in their ticket fare.

• Nok Air: 1 piece of cabin baggage with a maximum weight of 7 kg
• The maximum dimensions of cabin baggage must not exceed 56 x 36 x 23 cm (L x W x H), including handles and wheels.

Passengers are advised to ensure that their cabin baggage meets the airline's requirements before traveling.

Checked Baggage

Nok Air provides complimentary checked baggage allowance depending on the selected fare type and route.

• Domestic flights: Checked baggage allowance varies according to the fare package purchased.
• International flights: Baggage allowance depends on the ticket conditions and destination.

Passengers should check the baggage allowance shown on their ticket, as it may vary depending on the fare type and travel route.

Excess Baggage

Passengers who require additional baggage allowance may purchase excess baggage through Nok Air's official website, mobile application, or at the airport. Pre-purchasing additional baggage before departure is generally more convenient and economical.

Disclaimer: Baggage policies may change without prior notice. Please refer to Nok Air's official website or contact the airline directly for the latest baggage information.

Seat

Economy Class

Nok Air operates an Economy Class cabin with comfortable seating designed for short-haul domestic and regional flights. Seat specifications may vary depending on the aircraft type, including Boeing 737, ATR 72, and other aircraft operated by the airline.

Passengers may also select preferred seats or purchase additional services depending on availability.

Inflight Comfort

Inflight Entertainment

Nok Air provides passengers with a comfortable travel experience through onboard services and digital platforms. The airline does not generally provide seatback entertainment systems, but passengers can enjoy personal entertainment during the flight.

Complimentary Meals

Complimentary meals and beverages are not included on all Nok Air flights. Depending on the fare type and route, passengers may purchase snacks, meals, and beverages onboard or pre-order selected food items before departure.

Special Meal Request

Passengers requiring special meals should contact Nok Air in advance. Availability of special meal services depends on the flight route and airline conditions.

Privilege Program

Nok Air offers a loyalty program called Nok Fan Club for frequent travelers. Members can enjoy exclusive promotions, special offers, and benefits when traveling with Nok Air.

Introduction

Nok Air (IATA code: DD) is a Thai low-cost airline operating domestic and selected international routes. The airline provides affordable and convenient air travel options, connecting major cities and popular destinations across Thailand and the region.

Passengers are entitled to a complimentary cabin baggage allowance included in their ticket fare. Passengers may carry one piece of cabin baggage weighing up to 7 kg, with maximum dimensions of 56 cm x 36 cm x 23 cm (L x W x H).

Checked baggage allowance depends on the selected fare package and route. Passengers should check their ticket conditions for the exact baggage allowance included with their booking.

Passengers can check in at the airport before the scheduled departure time according to Nok Air’s airport check-in regulations. Online check-in is also available through the official Nok Air website and mobile application for eligible flights.

How to Book

1. Visit our website.
2. Enter your travel details in the flight search box.
3. Select your preferred Nok Air flight.
4. Fill in the passenger and contact information on the booking page.
5. Complete your payment using your preferred payment method.
6. Receive your Nok Air e-ticket (E-itinerary) via the My Booking page or your registered email address.

How to Pay

Payment for your Nok Air ticket on our website can be made using the following methods:

• OnePAY
• Bank Transfer
• Credit Card
• Over-the-Counter Payment

Fare Rules

A. Cancellation and Refund

For Nok Air, ticket cancellation and refund policies depend on the fare type purchased. Promotional and discounted fares are generally non-refundable, while certain flexible fare types may be eligible for refunds in accordance with the airline’s fare rules and may be subject to applicable cancellation fees.

B. Reschedule

Passengers may change their travel date or time before the scheduled departure by contacting Nok Air or through the airline’s official service channels. Changes may be subject to change fees and any applicable fare difference, depending on the fare conditions of the ticket.

Disclaimer: Nok Air reserves the right to amend its policies without prior notice. For the latest information regarding cancellations, refunds, flight changes, travel insurance, flight delays, or other conditions, please refer to the airline’s fare rules or contact Nok Air directly.