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About Bangkok Airways
Free Cabin Baggage Allowance 7 kg
Carry up to 7 kg cabin baggage for free. Ensure it meets size limits and fits in the overhead or under the seat.
Available for Check-in Online
Easily check in online in just a few steps. Skip the lines, save time, and enjoy a smoother travel experience.
Check-in is available starting from 180 minutes
Begin check-in up to 180 minutes before departure. Arrive early to complete formalities and enjoy a stress-free experience.
Bangkok Airways is a full-service regional airline based in Thailand, renowned for its premium service and strong network of domestic and international destinations across Southeast Asia. As Asia’s Boutique Airline, Bangkok Airways offers a unique travel experience by combining quality service, modern aircraft, and convenient connections to some of the region’s most popular tourist destinations.
A Brief History
Bangkok Airways was founded in 1968 as Sahakol Air and initially operated as an air taxi service. In 1986, the airline began scheduled domestic and international operations under the name Bangkok Airways, becoming Thailand’s first privately owned airline.
Over the years, Bangkok Airways has earned a strong reputation for excellent customer service and has expanded its network throughout Southeast Asia. The airline also owns and operates several airports in Thailand, including Samui Airport, Sukhothai Airport, and Trat Airport, further strengthening its position in the country's aviation industry.
Domestic and International Connectivity
Bangkok Airways operates an extensive domestic network connecting major cities and popular tourist destinations such as Bangkok, Koh Samui, Phuket, Chiang Mai, Krabi, Sukhothai, Lampang, and Trat. The airline is particularly well known for providing convenient access to Thailand’s island destinations and cultural attractions.
Internationally, Bangkok Airways serves several destinations across Southeast Asia, including Cambodia, Laos, Vietnam, Singapore, and the Maldives (seasonal or subject to operational schedules). Through codeshare partnerships with leading international airlines, passengers can also enjoy seamless connections to destinations around the world.
Commitment to Premium Service
Unlike many regional carriers, Bangkok Airways operates as a full-service airline, offering complimentary services that enhance the passenger experience. Most fares include checked baggage, in-flight meals or snacks, and access to Boutique Lounges for all passengers at selected airports.
The airline is committed to delivering warm Thai hospitality, punctual operations, and a comfortable travel experience, making it a preferred choice for both leisure and business travelers.
Fleet and Services
Bangkok Airways operates a modern fleet consisting primarily of Airbus A319, Airbus A320, and ATR 72-600 aircraft. The fleet is designed to efficiently serve both short-haul domestic routes and regional international destinations.
Passengers enjoy a range of complimentary services, including in-flight meals, beverages, checked baggage allowance, seat selection on selected fares, and airport lounge access at designated airports. The airline also provides online check-in, special meal requests, and assistance for passengers with specific travel needs.
Conclusion
Bangkok Airways has established itself as one of Southeast Asia’s leading regional airlines by offering a unique combination of premium service, reliable operations, and an extensive route network. With its reputation for excellent customer service, modern fleet, and commitment to providing a boutique travel experience, Bangkok Airways continues to be a preferred airline for travelers visiting Thailand and neighboring countries.
Online Check-in
Passengers traveling with Bangkok Airways can conveniently check in online through the official Bangkok Airways website or mobile application. Passengers can enter their booking reference and passenger details to complete the check-in process and receive their electronic boarding pass.
Online check-in is generally available 24 hours before the scheduled departure time and closes 1 hour before departure for eligible flights. Availability and check-in times may vary depending on the route, airport, and airline regulations.
Airport Check-in
Bangkok Airways check-in counters are available at the airport before departure. Passengers are advised to arrive at the airport early to complete check-in procedures, baggage drop, and security screening.
For domestic flights, passengers should arrive at least 1–2 hours before departure. For international flights, passengers are recommended to arrive at least 2–3 hours before departure to allow sufficient time for all procedures.
Check-in counter closing times may vary depending on the airport and flight destination.
Kiosk Check-in
Bangkok Airways provides self-service kiosk check-in at selected airports, subject to availability. Passengers can use the kiosks to check in, select or confirm seats, and print their boarding passes, helping to reduce waiting time at the airport.
App Check-in
Passengers can also check in through the Bangkok Airways mobile application (available on Android and iOS). The application allows travelers to complete online check-in, access their electronic boarding pass, manage bookings, and receive flight updates.
Mobile check-in is generally available 24 hours before departure and closes 1 hour before the scheduled departure time for eligible flights.
Baggage
Cabin Baggage
Passengers traveling with Bangkok Airways (PG) are entitled to a complimentary cabin baggage allowance included in their ticket fare. Each passenger may carry one piece of cabin baggage with a maximum weight of 5 kg. The maximum dimensions of the cabin baggage must not exceed 56 cm x 36 cm x 23 cm (L x W x H).
Checked Baggage
Bangkok Airways provides complimentary checked baggage allowance on all fares.
- Economy Class: Up to 20 kg
- Blue Ribbon Class (Business Class): Up to 40 kg
The baggage allowance may vary depending on the route and fare conditions. Passengers are advised to check the allowance indicated on their ticket before travel.
Excess Baggage
Passengers who require additional baggage allowance may purchase excess baggage at the airport. Excess baggage charges are calculated according to the airline's current policy and the route traveled.
Disclaimer: The information above is intended for general guidance only and may be changed by the airline without prior notice. Please contact Bangkok Airways directly for the latest baggage regulations.
Seat
Economy Class
The standard Economy Class seats on Bangkok Airways offer a seat pitch of approximately 31–32 inches and a seat width of approximately 17–18 inches, depending on the aircraft type.
Inflight Comfort
Inflight Entertainment
Bangkok Airways provides an in-flight magazine featuring travel information, destination guides, and airline updates. While seatback entertainment is generally not available on most aircraft, passengers can enjoy a comfortable onboard experience with attentive cabin service.
Inflight Free Snack
Passengers traveling with Bangkok Airways receive complimentary snacks or meals and beverages on all scheduled flights. The meal service varies depending on the flight duration and route.
Meal Order
Passengers with special dietary requirements may request special meals before departure, subject to availability and advance notice. A selection of food and beverages is also served onboard as part of the airline's complimentary service.
Privilege Program
Bangkok Airways offers a frequent flyer program called FlyerBonus. Members can earn and redeem points on eligible Bangkok Airways flights and enjoy exclusive privileges, including bonus points, priority services, and promotional offers.
Introduction
Bangkok Airways (PG) is a full-service airline operating domestic and international routes across Thailand and Southeast Asia. Passengers are entitled to one piece of complimentary cabin baggage with a maximum weight of 5 kg and maximum dimensions of 56 cm x 36 cm x 23 cm (L x W x H). Most ticket fares also include complimentary checked baggage allowance, which varies depending on the fare class and route.
Passengers can check in at the airport up to 180 minutes before the scheduled departure time for most international flights. Online check-in is also available through the official Bangkok Airways website and mobile application. Web check-in generally opens 24 hours before departure and closes 1 hour before the scheduled departure time for eligible flights.
How to Book
- Visit our website.
- Fill in the details in the flight search box.
- Choose your preferred flight.
- Fill in the contact and passenger details on the booking page.
- Complete your payment using your preferred payment method.
- Receive your Bangkok Airways e-ticket (E-itinerary) through the My Booking page or via your registered email.
How to Pay
Payment for your Bangkok Airways ticket on our website can be made using the following payment methods:
- OnePAY
- Bank Transfer
- Credit Card
- Over-the-Counter Payment
Fare Rules
a. Cancellation and Refund
Refund and cancellation policies depend on the fare type and ticket conditions. Some fare classes may be non-refundable, while other fare classes may allow refunds with applicable cancellation fees and conditions.
Passengers are advised to check the fare conditions of their ticket before requesting cancellation and refund.
b. Reschedule
Changes such as reschedule may be made to the ticket by directly contacting the airline. For complete information on Bangkok Airways flight ticket and fare rules, click here.
Disclaimer: The airline may change its policy without any prior notification. To get an update when it happens and for their policy on insurance, flight delay, etc. check the airline’s fare rules page or directly contact the airline.
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